COVID-19: Navigating the impact to your business. See our top strategies
Reinvent what financial services is now and could be next.
Revolutionize your position in the market. With powerful customer insights, technology and remarkable speed to market, banks and asset managers can seize the opportunity to define the future. Firms that do this well will anticipate what’s next and transform customer lives.
Capabilities
Seeking only incremental change limits financial institutions from becoming truly customer-centric. We apply startup business models and service design thinking to help the largest banks and asset managers generate, design and test new ideas faster for front-to-back customer journey transformation.
Legacy tools and technologies hinder IT delivery. We help change the quality and pace at which financial services IT teams bring solutions to market and deliver ROI. We combine a hiring and training program with modern approaches and tools that use the best of DevOps and Lean.
Banks must use and share their data to meet regulations and create new value for customers. We help banks go beyond API implementation with a service design approach to deliver a responsive platform that can accurately access data for regulatory requirements and customer benefits.
Machine learning and artificial intelligence is most valuable when scaled across the enterprise. We use a secure delivery approach that speeds up the operating model and accelerates a move from prototypes to live customer-centric experiences such as life event predictions, credit checks and advanced fraud detection.
More institutions are seeking to grow revenue by targeting underserved segments. We help our clients leverage fintech ecosystems and technology to rapidly go after new markets while protecting the core services of their business.
Distinction
Proud of our impact
Anglo-Gulf Trade Bank & Publicis Sapient – Trading Systems Innovation
Lloyds Banking Group & Publicis Sapient – Partnership or Collaboration of the Year
With all the talk about personalization, ROI is rarely the prime focus. Here’s how big banks can create individualized experiences that directly impact their top line.
Success hinges on exceptional customer service. Innovations like AI hold huge promise.
Next Starts Now
