Rise of the machines
Every technologist’s dream is to make a machine, which is even more intelligent than human beings themselves. However, we have not reached that milestone yet, but intelligent machines are throwing up several opportunities. The emergence of global tech giants including Amazon, Google, Uber, Apple, has completely changed traditional business models in area of selling books, advertising, music industry or taxi ride. All these companies are sitting on massive amounts of consumer data. This has given rise to creation of disruptive business models, moving away from providing an omni channel customer experience to always connected customer experience.