Skip to Main Content

COVID-19: Navigating the impact to your business. See our top strategies

How a Leading Airline Leveraged Personalization to Exceed Holiday Campaign Sales Targets

A leading airline aimed to combine its world-class operational reliability with seamless digital experiences to attract digitally savvy, high value customers. By consolidating data into one data management platform, Publicis Sapient worked with the airline to digitally transform the customer journey and roll out a holiday marketing campaign targeting high value customers.



Strategy & Consulting
Customer Experience & Design
Technology & Engineering
Data & Artificial Intelligence
Innovation & Digital Product Management
Travel & Hospitality